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View Full Version : Have you ever worked a retail job?


Ness
07-17-2011, 09:22 PM
During my tenure in college I've worked a retail job for a few years. I have to say, this is probably the worst kind of job you can have. Well, I'm sure there are worse things you can get paid for, but it's pretty much at the bottom of the barrel. Personally, I can't wait to get out of this hell-hole. The main negatives:

- Terrible pay. Unless you are in a manager position you're not going to be making that much above minimum wage.

- Say goodbye to having cultural holidays off. Labor Day, 4th of July, President's Day? No, you're working.

- Weekends? Nope.

- Awful scheduling. Especially if you work a lot of hours at most of these jobs. It's not the normal 9am - 5pm Monday through Friday. Be prepared to have your entire week ****** with.

- Oh and the best part about it. Rude ass customers. And I work at a pretty decent place I have to say as far as retail is concerned. Regardless there are going to be people out there that believe they have this superiority complex because you are working in retail and they are not. People love to leave trash. People love to try and make "deals" with the employees. People don't read policies that are easily identifiable, and when they are politely pointed out to the said polices, they get ticked. Oh and screaming kids, and bringing in pets (even though the sign says no pets) don't help matters either.


No I'll say that I have been on the other side and gone into stores with terrible service and just employees themselves that are actually rude. But working in the retail world has made me a better shopper and a much more patient individual. Really, you'll be amazed at some folks that will take their frustration out on you personally due to things that are beyond your control. Some people may like retail and want to move up the ladder and community with other and deal with all of that. I'm just saying it's not for me. The main two reasons are probably the pay (people don't get paid enough to put up with this **** really) and babysitting morons.

So I ask, have you ever worked one of these said jobs?

phlysac
07-17-2011, 09:27 PM
Everything about above post is true.

Terrible schedule (I worked 3rd shift and it was different days each week, rarely more than 1 day off in a row)

Terrible pay

No benefits.

Oh yeah, and good luck getting full-time hours even if you're a "full-time" employee.


However. Having a job is a blessing not shared by all.

jayceheathman
07-17-2011, 09:29 PM
At least you have a job.

Ness
07-17-2011, 09:33 PM
The only thing about retail I'd say is a plus to me is that it's motivation to get the hell out. I see people in their 40's working at my position as a full-time employee. Some might have families. And that's fine if that is what they want to do. But that job doesn't pay the bills. Times are tough though. I know people lose their other jobs, but at the same time there are folks who just give me the vibe that they've been bumming it for a while and they're just going to work retail for what seems like forever because they don't want to strive for something higher and they've accepted their fate which is to be stuck in that said hell-hole until they die, which will probably be on the salesfloor itself.

Oh yeah and benefits, LOL.

Ness
07-17-2011, 09:34 PM
At least you have a job.

LOL yeah, right.

DoughBoy
07-17-2011, 09:37 PM
I had one kid **** and piss on one of the chairs in the dressing room and had to clean it up...... never understand why we just didn't buy a new chair. BTW having a job in retail and fast food sucks, I suggest neither of them because people are assholes. YAY staying in college forever!

Ness
07-17-2011, 09:37 PM
This gets me in the mood to see "Waiting..." with Ryan Reynolds. I heard being a waiter might be worse. At least in retail I can hide amongst the clothes if I really wanted.

Ness
07-17-2011, 09:38 PM
I had one kid **** and piss on one of the chairs in the dressing room and had to clean it up...... never understand why we just didn't buy a new chair. BTW having a job in retail and fast food sucks, I suggest neither of them because people are assholes. YAY staying in college forever!

Oh my goodness that is terrible. Just terrible.

phlysac
07-17-2011, 09:47 PM
Oh my goodness that is terrible. Just terrible.

Yeah, I worked in the Pets section of a Walmart and I had a gentleman (pun) who liked to piss all over the fish tanks.

True.

CashmoneyDrew
07-17-2011, 09:50 PM
The only real paying job I've ever had was for a country club.

I was a server/bartender, worked parties and events, and last summer I worked in the fast-food type area for the pool.
I got good pay but I had to put up with ****** management and some real dick members. Don't even get me started on how spoiled and disrespectful most of the kids were... ugh.

soybean
07-17-2011, 10:08 PM
I guess it's the kind of worker you are too.

I know many people who moved up QUICK via retail. One girl I know, no college education and was already district manager at age 20.

If you work hard and have a great attitude there's no doubt you get promoted quickly in retail.

In contrast if you show your pessimism (which I'm sure you do), you'll be stuck in the same position for years.

General Zod
07-17-2011, 10:23 PM
This gets me in the mood to see "Waiting..." with Ryan Reynolds. I heard being a waiter might be worse. At least in retail I can hide amongst the clothes if I really wanted.

I worked as a fry cook through college, and I have to say thats its scary how accurate that movie is in the food service industry lol. We never went as far as doing nasty stuff to the food, but waiters and servers, yeah that movie pretty much nails it.

CJSchneider
07-17-2011, 10:42 PM
I delivered pizza all through college. Christ was that an interesting experience.

Forenci
07-17-2011, 10:47 PM
Haha, that's why I stopped working retail after my first year of college. People love yelling at you way too much in retail. If something breaks and needs to be returned it's entirely your fault (as opposed the manufacturer, or just going to customer service who actually handles those things). Plus just generally bitchiness shoppers seem to have toward retail workers.

I'm much happier working as a camp counselour over the summer at a commuting summer camp for the Parks and Rec department of my home town. You get your weekends off, work very few hours, and basically get to play sports all day. Epic win. I feel your pain though, Ness.

Revis Island
07-17-2011, 10:47 PM
The thing is alot of the **** you listed applies to me too though, it's not necessarily a retail thing. I work a crappy warehouse job.

Bad pay? Check.
Weekends? Never get them off.
Awful scheduling? My 9-5 quickly turns to 9-7 very easily.

I do avoid rude ass customers, although my bitchy managers do more than enough to make up for it.

yo123
07-17-2011, 10:54 PM
I delivered pizza all through college. Christ was that an interesting experience.

I've had a couple delivery jobs as well and as long as you get decent tips it's awesome.

BigJohn98
07-17-2011, 10:55 PM
I work a retail job right now. I work at Publix. It blows.

RufusMcDaniel
07-17-2011, 10:58 PM
Bad Pay? It was...but now I'm at part-time top wage, so I don't complain as much about that. Plus, I get the occasional tip, which is always nice.

Hours? Well, I only work twice a week but its Friday and Saturday, so that blows. But working til 11 on a Friday Night blows.

Customers? Wow....scum of the earth, I don't put up with anything anymore. Treat me with respect, better service...don't, well, don't expect me to go out of my way for you.

The best part about it is, most of my fellow workers are complete idiots, so management wouldn't dare do anything to piss me off, because I do a lot for them.

God bless those morons.

CJSchneider
07-17-2011, 11:23 PM
I've had a couple delivery jobs as well and as long as you get decent tips it's awesome.

There are some sure-fire way to get tips as a delivery person. Some on the up-and-up, some not so much.

Craziest thing that ever happened as a delivery driver -

I had been promoted to shift supervisor (I had the ability to open the cash register and make change - $1.25 extra an hour - no huge deal), anyhow...

A driver comes back with the pizza and says the crazy guy who ordered it refused it. When I asked why, he said because he didn't order from us (Pizza-Hut), he ordered from Dominoes. He cussed the driver out and told him to leave. I said give me the pizza and left to deliver it. As I pulled up at the house, I took off my hat and Pizza Hut shirt. I handed him the pizza and he asked why it was in a Pizza-Hut box. I told him we ran out and had to borrow some. He asked " Are you serious?" I told him it happens all the time and we borrow from each other on a regular basis. He handed me the payment and that was the end of it.

Ness
07-18-2011, 12:13 AM
I guess it's the kind of worker you are too.

I know many people who moved up QUICK via retail. One girl I know, no college education and was already district manager at age 20.

If you work hard and have a great attitude there's no doubt you get promoted quickly in retail.

In contrast if you show your pessimism (which I'm sure you do), you'll be stuck in the same position for years.

Well yeah. I'm just there for the little money that there is. As soon as I'm done with school and get a job using the training I went to school for I'm out. There is nothing about that job that I like. It's hard for me to work hard doing something that I absolutely hate. Not to mention I have no desire to move up the ladder. I feel like I'd be just moving towards permanency there.

Ness
07-18-2011, 12:16 AM
I delivered pizza all through college. Christ was that an interesting experience.

Your comment reminds me of someone who got murdered delivering a pizza to a fake house. I saw it on Unsolved Mysteries. It was an elaborate setup and I think the guy only had $100 on him. Sad. What a ****** way to go out.

WMD
07-18-2011, 12:18 AM
Fast Food..

Ness
07-18-2011, 12:28 AM
About a week ago I remember being in our break room and hearing our store manager having a casual conversation with another clerk during our lunch hour and I just remember him casually saying the line

"Well just remember the customer is always right."

And the way he said it...it was as if he seriously believed it. I just ate my sandwich with the most stone cold expression on my face. You gotta be ******* kidding me. The customer is always right? That literally doesn't make sense. Especially since the customers don't work at the facility they shop at. My manger isn't the worst I've had, but I just hate how he'll get on his knees and open his mouth for any customer no matter what the scenario is.

"Oh yeah it's okay if they wear the shoes out of the box before paying for them. Other stores do that. By the way don't mind if we continually have theft issues that I'll undoubtedly lecture about at every store meeting."

Caddy
07-18-2011, 12:32 AM
I loved retail.

vikes_28
07-18-2011, 12:41 AM
I worked at Burger King for about 3 years in High school. If i would have stayed with it I would have been a manager by now. But I'm good with sitting on my butt and working tech support.

TitansCJftw
07-18-2011, 12:46 AM
there are multiple levels of retail and waiting tables... hah apparently you are at the **** end my friend sorry for you

Forenci
07-18-2011, 12:48 AM
There are some sure-fire way to get tips as a delivery person. Some on the up-and-up, some not so much.

Craziest thing that ever happened as a delivery driver -

I had been promoted to shift supervisor (I had the ability to open the cash register and make change - $1.25 extra an hour - no huge deal), anyhow...

A driver comes back with the pizza and says the crazy guy who ordered it refused it. When I asked why, he said because he didn't order from us (Pizza-Hut), he ordered from Dominoes. He cussed the driver out and told him to leave. I said give me the pizza and left to deliver it. As I pulled up at the house, I took off my hat and Pizza Hut shirt. I handed him the pizza and he asked why it was in a Pizza-Hut box. I told him we ran out and had to borrow some. He asked " Are you serious?" I told him it happens all the time and we borrow from each other on a regular basis. He handed me the payment and that was the end of it.

I was hoping somehow your story was about a sausage surprise pizza being delivered to a cougar.

Ness
07-18-2011, 01:35 AM
there are multiple levels of retail and waiting tables... hah apparently you are at the **** end my friend sorry for you

I'm actually at one of the best retail positions. I've seen a lot worse. I have good co-workers for the most part. I just simply don't like the work is all. There is only so much "good" retail can get and to me even the best of the best is still trash. Might just smell a little better, but still...

broth223
07-18-2011, 01:46 AM
Durring my college career I had three jobs.

First was in retail a supermarket deli. Luckily I live in upstate New York so rarely we have a really asshole ish customer but most people were awesome. The hours sucked and people would call off all the time which was lame as hell. Hours sucked and pay was good for retail but not much. Plus I was forced to try each product at least once and a confirmed carnivore who loves cheese That was great too.

Then I had a job as the wedding bar tender that was awesome. You work hard one day a week and have a 12 hour pay check plus epic tips if you suck up to the right people.

The third was a lab job. While it started out great it became mind numbing fast. Lots of labeling and storing without much research.

TitansCJftw
07-18-2011, 01:51 AM
I'm actually at one of the best retail positions. I've seen a lot worse. I have good co-workers for the most part. I just simply don't like the work is all. There is only so much "good" retail can get and to me even the best of the best is still trash. Might just smell a little better, but still...

actually you are right i dont know **** about retail, waiting i know lots, so i just related waiting to retail although i dont know **** about it, high end waiting is easy money and short shifts to top...

StickSkills
07-18-2011, 02:53 AM
I've never worked retail... I worked as a lifeguard through high school and now as a college student I am working in an Amazon warehouse making $12.75/hr and working 40-50 hr weeks.

Jensen
07-18-2011, 03:32 AM
I worked at a local surf shop for a couple years. It wasn't that bad for me, the pay was pretty nice and the manager was really chill with scheduling and working out problems. Weirdest thing that ever happened was a guy trying to walk out with a longboard from the store, that we just put on display earlier that day, and claiming he brought it into the store with him and it was his.

CJSchneider
07-18-2011, 07:26 AM
I worked at Burger King for about 3 years in High school. If i would have stayed with it I would have been a manager by now. But I'm good with sitting on my butt and working tech support.

sBhqdf3Jnt4

Malaka
07-18-2011, 08:09 AM
I was a bus boy at an Italian Restaurant, I only made 4.23 an hour, but as a tipped position I usually got 10 - 11 dollars an hours.

Hours were long (4:30-11:30), and late since I had school. Overall was not a bad job at all. I learned a lot about the business, learned a lot about the food, and it was fun talking to random people. Yes there was the occasional ***** customer, but all in all most people were nice, to me. I was about to become a waiter until they found out I wasn't 18 =( then I couldn't because I have to serve alcohol.

However, I took off for spring football, but I am not planning to return. I have long hair now, I'd probably have to cut it to start working there again. Anyone have any ideas for a similarly paying job that doesn't care if I have long hair?

Caddy
07-18-2011, 08:27 AM
Work in a surf store if you have long hair. I only just got a job at one and my hair looks pretty much like Sawyer from Lost.

Also you Americans don't get paid very much. Poor guys.

phlysac
07-18-2011, 09:48 AM
I guess it's the kind of worker you are too.

I know many people who moved up QUICK via retail. One girl I know, no college education and was already district manager at age 20.

If you work hard and have a great attitude there's no doubt you get promoted quickly in retail.

In contrast if you show your pessimism (which I'm sure you do), you'll be stuck in the same position for years.

"Quickly" is a broad generalization. Your 20-year old District Manager friend was not only a dedicated worker but also, by my experience, in a tremendous position to succeed. The 2 retail places that I've worked at didn't promote in any such fashion.

phlysac
07-18-2011, 09:51 AM
I had been promoted to shift supervisor (I had the ability to open the cash register and make change - $1.25 extra an hour - no huge deal), anyhow...


WOW!!!! Granted it was a decade ago, but my promotion from delivery to shift "runner" we called it was a whopping $0.15.

K Train
07-18-2011, 09:51 AM
i worked at under armour for a while, job sucked complete ass but i stole so much clothes over my tenure there lol

phlysac
07-18-2011, 09:55 AM
Amazon warehouse making $12.75/hr and working 40-50 hr weeks.

Remember the blessing of your situation. I am a behavioral counselor in a secure, lock-down facility for high-risk juvenile males. It's a Bachelor's degree or higher position. You make more than a dollar more an hour than me.

Jimmy
07-18-2011, 10:14 AM
I personally love it, but that's because I'm still in college and don't have as many bills to pay.

Converse is an awesome company, extremely fun to work for. If any of you are ever in Boston, stop by the flagship store so you can see what it's all about.

CashmoneyDrew
07-18-2011, 10:40 AM
Also you Americans don't get paid very much. Poor guys.

It's also cheaper to live here for the most part so it evens out a bit.

CJSchneider
07-18-2011, 10:52 AM
WOW!!!! Granted it was a decade ago, but my promotion from delivery to shift "runner" we called it was a whopping $0.15.

This was in '98. I pretty much told the manager that he could pay me the 1.25 extra and I would still deliver pizza (two jobs for the price of one) or I would quit and the guy he'd be left with would steal twice that much.

M.O.T.H.
07-18-2011, 10:53 AM
I've worked overnights for Target and Walmart at some point. You have your good days and bad. It's actually not bad for the short term. It's all pretty lax and you'll normally be with a bunch of kids around your own age. Assuming you're in that 18-25ish range or so. Walmart/Target hires damn near anyone, though. But this kind of job has the tendency to wear on a person rather quickly. There can really be some stressful days, especially with all the turnover at these places and work force shortages/freezes. Both of the stores I worked for were grossly under staffed and each place would try to shuffle too much work on their employees. After a few months, it was just hell to me. It's really not worth it, especially when you're in an under staffed locale. $9 an hour to do the work of 3-4 people? No thanks. I only lasted 8 months at Target before quitting and a year and some change before quitting Walmart. I really want to be done with the retail jobs. I also absolutely hate every warehouse job I've ever had as well. bleh. Some might as well have been sweat shops. Yay general labor jobs. :/

Ness
07-19-2011, 03:45 PM
There was one funny moment out of all the shifts I had. Perhaps two.

The first was when a woman came in to look at some Vibram Five Fingers (toe shoes). It was obvious she had just been running as she was sweating and had some of her running clothing on. So after a brief chat I retrieved the shoes and she was having trouble getting them on. She was sitting on a bench. I leaned down to see how the fit was working out for her and she kept trying to get the shoes on while having her eyes closed with her head tilted back and sweat rolling down her head. Given that she was fairly attractive as well and making a slight moaning sound while trying to get the shoes on, from my perspective looking from the bottom up, it seriously seemed like I was watching a porno being filmed and I had the best seat in the house.

Another time I was helping a woman look for some specialty clothing for hiking purposes. I told her straight up "These are going to be the BREAST type of - I mean....best type of..." She kind of laughed. I'm just glad she took it in stride and didn't have a low top or something that day.

YAYareaRB
07-19-2011, 04:00 PM
no i havent.. i applied about three times to three different places but i kept getting turned down

bantx
07-19-2011, 05:31 PM
I've avoided retail luckily, I've worked construction remodeling walmarts, so I had to kinda do what Walmarts needs us to do since we're remodeling the insides. I've had a little taste of the retailing for walmart having to talk to customers while being there. Now I'm working at the media depart on campus in an office and do nothing. No weekends is good stuff.

DoughBoy
07-19-2011, 05:46 PM
Construction jobs are pretty legit if your a good worker and show up on time. I think my dad has been in drywall for 22 years and makes around 30 dollars an hour.When I started out I made around 9$ which was epic for when I was in high school.... and it was the least stressful job I have had.

Physical labor for me > Dealing with people.

RaiderNation
07-19-2011, 06:02 PM
I currently deliver pizzas and work 5 days a week, getting 20 hours a week. Tips really do make me most of my money though. On Friday-Sunday I usually get $45+ and I've gotten $75+ a few times. It's pretty easy, just have to be a good driver and know where your going.

49erNation85
07-19-2011, 06:12 PM
I'm working fast food as well right now.And it just completely sucks.But working in a national park does have an up side.My hours do dusck too only like 35 a week.Again no Sat or Sun off dang it.Once this is over or I find a better looking into being a farmers Insurance agent right now.

The Dynasty
07-19-2011, 06:15 PM
I worked at Steve and Barry's when they were still up and running as a company. I quit right before they declared bankruptcy. But working retail was a pain in the ass and was never worth the money i got paid. I was hired to be a cashier, but I worked the floor and all I would do is fold clothes for like 5 hours straight. I didn't really have any asshole customers, the only one i can remember was on Black Friday but I was an ass right back so it all worked out.

CJSchneider
07-19-2011, 06:22 PM
I currently deliver pizzas and work 5 days a week, getting 20 hours a week. Tips really do make me most of my money though. On Friday-Sunday I usually get $45+ and I've gotten $75+ a few times. It's pretty easy, just have to be a good driver and know where your going.

Knowing your customers and what they are likely to do helps also. PM me if you want a few tips.

bantx
07-19-2011, 06:24 PM
PM me if you want me to give you tips for not getting tips from cj :]

DoughBoy
07-19-2011, 06:25 PM
Pm me if you want to give me your tips you get for delivering.

M.O.T.H.
07-19-2011, 07:56 PM
You dont have to be a good driver to be a delivery guy. Lord knows, all the deliver guys I know are horrible drivers. Knowing where you're going is a plus.

I was actually delivering pizza a bit down here for a couple of weeks for the first time. Pretty sweet to get paid to drive around, but they didnt reimburse me for gas. So it wasnt really worth it for me, considering my car is a freaking gas hog, and in bad shape as it is.

wogitalia
07-19-2011, 08:45 PM
Never did retail... but hate to tell you that it's all downhill from those types of jobs. I worked in a bar and honestly, if it paid a bit better I'd go back.

Now I work 8:30-5pm, don't get paid enough, have responsibilities, still have to deal with dickheads(doesn't matter where you work, customers/bosses are going to be dickheads). Ah the days of rocking up to the pub still drunk, having a couple to get you going, dealing with generally happy people, being able to tell the ones you didn't like to piss off and have mucho free time!

Jimmy
07-30-2011, 12:06 PM
So today at Converse (where I work) this guy is coming in. I will be standing 4 feet from him for roughly 3 hours.

http://cdnl.complex.com/assets/CHANNEL_IMAGES/SNEAKERS/2011/03/SNEAKERS-MARCH-IMAGES/620x400/109470513.sjpg_400_1000_0_85_1_50_50.sjpg.jpg

CashmoneyDrew
07-30-2011, 12:38 PM
Hmm, he kinda looks like a tool, whoever he is.

devinhester=R.O.Y 2006
07-30-2011, 12:41 PM
Heading to work in a few minutes. I work for Binny's Beverage Depot, which is the biggest liquor chain in the Chicagoland area. I work at a crappier location, but its only a 5 minute drive from my house so it is not so bad. The biggest issues I deal with are problems with customers and lazy ass fellow employees. The area I work in has a gigantic eastern european population, which creates a huge language barrier, they for the most part have terrible accents, have no idea what they are looking for, get mad at your because you can't speak their language, and they smell.

Like it my ******* fault that I don't speak Polish! Go **** yourself you smelly perogi!

The lazy employees makes my job 10 times harder. I usually work in our receiving department, but a normal day can have me working in our beer cooler, liquor department, wine department, making deliveries, retreiving carts from the parking lot, cleaning up messes, carrying products out to lazy/old people's cars, and working the cash register. All of the fun for a mere $10.60 an hour.

Tonight I will be there until 10:00 pm, and tomorrow it is our end of the fiscal year inventory. So I get to count all day! What a great weekend!

Rob S
07-30-2011, 01:07 PM
Eh.....retail blows for sure, but it has some definite benefits. You work in air conditioning/heat and it is safe. At the end of the day, while extremely frustrating, your basic physical needs are cared for. I worked stock at a pool store and moved chemicals around in 120 degree trailers all day breathing that **** in and sweating my ass off. Also, factory work. I have never done it personally, but it is worse than retail imo.

Ness
07-30-2011, 01:57 PM
I'm going to work soon. Only for about four hours so it isn't that bad. I seriously need a break from that job though. Definitely wears you out. Especially after a full eight and a half hour shift. Here is something I posted on another forum. I think I was just ticked off that day.

Just to add, I work in a camping/outdoor retailer. I do a good amount of work in the footwear area. We have a lot of hiking boots, mountaineering boots, running shoes, etc.

I have to say that the one thing I can't stand when working there is when I show people shoes and I tell them what certain benefits each one has and whatever, and people afterwards say things such as "Oh but I don't like the color" or "Yeah but it's too bulky". Of course it's bulky it's a hiking shoe! And are you really going to be concerned about the color of your shoe when you are hiking in the wilderness with a 50 pound pack on your back? I had one customer the other day say something like "Sorry but I gotta be in style". On the mountainside you have to be in style are you joking me? I usually don't say anything other than "I'm sorry I don't know what to tell you". I think there were a couple of times where I walked away from a customer or two just because I reiterated the same information several times and they still couldn't make a decision to get hiking shoes because their personal aesthetics got in the way. It's pretty ridiculous.

Jamaal-Football
07-30-2011, 02:26 PM
So today at Converse (where I work) this guy is coming in. I will be standing 4 feet from him for roughly 3 hours.

http://cdnl.complex.com/assets/CHANNEL_IMAGES/SNEAKERS/2011/03/SNEAKERS-MARCH-IMAGES/620x400/109470513.sjpg_400_1000_0_85_1_50_50.sjpg.jpg

Who the hell is that?

yo123
07-30-2011, 07:47 PM
A very mediocre rapper.

yo123
07-30-2011, 07:49 PM
Eh.....retail blows for sure, but it has some definite benefits. You work in air conditioning/heat and it is safe. At the end of the day, while extremely frustrating, your basic physical needs are cared for. I worked stock at a pool store and moved chemicals around in 120 degree trailers all day breathing that **** in and sweating my ass off. Also, factory work. I have never done it personally, but it is worse than retail imo.


Factory work is the worst. Doing the same ******** repetitive task for 12 hours gets to you. It does pay better than retail but it's barely worth it.

Ness
08-04-2011, 08:17 PM
Another thing I hate about retail work is being called and asked if I want to work for so and so or work an extra shift. As bad enough as the job actually is, believe it or not I have to actually field calls when I'm not at the actual facility. A co-worker of mine just called me to ask if I could have an extended shift to cover for him because he had an activity he wanted to do, and I declined simply stating that I was too worn out these past couple of weeks. He sounded really dejected and hung up the phone quickly. Sorry man, but if you want your weekends back, don't work retail. Simple.

Vikes99ej
08-04-2011, 10:36 PM
I'm done with college here, and I might accept a job at Old Navy just to get some money rolling in. It's not a number 1 option, but a job is a job.

Babylon
08-06-2011, 12:42 PM
I think every young person needs to work a retail job when they're first starting out. Crappy pay, weird hours and customer abuse as was originally mentioned. My first job was working in a small department store, unfortunately for me it was in the men's department where the women that came in were shopping for the old man.

On a somewhat related topic i think it's almost a good thing for people to serve a couple of years in the military. I was about as anti-war as you could get back in the day but you learn a lot about people and life and you certainly appreciate what is going on back in the world once you get home.

Vikes99ej
08-06-2011, 12:48 PM
So today at Converse (where I work) this guy is coming in. I will be standing 4 feet from him for roughly 3 hours.

http://cdnl.complex.com/assets/CHANNEL_IMAGES/SNEAKERS/2011/03/SNEAKERS-MARCH-IMAGES/620x400/109470513.sjpg_400_1000_0_85_1_50_50.sjpg.jpg

Who is this?

StripedWalrus
08-06-2011, 10:04 PM
I work at a Hardware store that these two men come into all the time.

http://www.mancavesports.org/wp-content/uploads/2010/12/john-calipari.jpg

http://media.courierpress.com/media/img/photos/2010/03/23/JokerPhillips_UK2_t607.jpg

devinhester=R.O.Y 2006
08-06-2011, 11:21 PM
What would Coach Cal's recruits need from a hardware store?

StripedWalrus
08-07-2011, 01:14 AM
What would Coach Cal's recruits need from a hardware store?

Some Blinds and a box of screws.

BufFan71
08-10-2011, 09:42 PM
. People love to leave trash. People love to try and make "deals" with the employees.


I hate this...
I work at PetCo
and i hate when customers go...
"hey can i get 20% off on this canned food? its got a dent in the can"
of course not



Anywho, we have a customer who comes in all the time complaining about how all the dog-food contains by products. And why she cant find anything that doesnt contain that.
Yet she brags about how she feeds her dog an ALL-Natural Dog food, (And we sell the dogfood she brags about)

So she will pull out the big bags (35+lbs) flip them over to read the ingrediants, and just leave the bags of dogfood on the floor.
She will literally do this to 15+bags everytime she comes in

she also wears tennis shoes with a long skirt, and smells like she hasnt showered in years

PackerLegend
08-10-2011, 09:59 PM
I hate this...

I work at PetCo
and i hate when customers go...

"hey can i get 20% off on this canned food? its got a dent in the can"

of course not

UMMM YOUR SO WRONG DUDE ITS 50% OFF...

nEDLGQ7qxwI

Bengalsrz
08-11-2011, 02:05 AM
Retail is nothing short of hell. Get into serving, its one of the best kept secrets as far as entry-level jobs go. I'm currently waiting tables and making anywhere from $100-300 a night. I do work in a higher end restaurant, but it'll be better than retail regardless of where you go.

Besides the money, its also fun and engaging, and its typically a great social atmosphere as well.

Ness
08-11-2011, 02:10 AM
I hate this...
I work at PetCo
and i hate when customers go...
"hey can i get 20% off on this canned food? its got a dent in the can"
of course not



Anywho, we have a customer who comes in all the time complaining about how all the dog-food contains by products. And why she cant find anything that doesnt contain that.
Yet she brags about how she feeds her dog an ALL-Natural Dog food, (And we sell the dogfood she brags about)

So she will pull out the big bags (35+lbs) flip them over to read the ingrediants, and just leave the bags of dogfood on the floor.
She will literally do this to 15+bags everytime she comes in

she also wears tennis shoes with a long skirt, and smells like she hasnt showered in years

Unfortunately in retail you have to deal with all kinds of people, including the weirdos. I should get paid double for certain folks.

And I'll never understand why people will try to make deals with employees like it's the got damn flea market. Sometimes I even feel like saying "Um sorry no, this isn't the flea market."

StripedWalrus
08-11-2011, 11:47 AM
I hate this...
I work at PetCo
and i hate when customers go...
"hey can i get 20% off on this canned food? its got a dent in the can"
of course not



Anywho, we have a customer who comes in all the time complaining about how all the dog-food contains by products. And why she cant find anything that doesnt contain that.
Yet she brags about how she feeds her dog an ALL-Natural Dog food, (And we sell the dogfood she brags about)

So she will pull out the big bags (35+lbs) flip them over to read the ingrediants, and just leave the bags of dogfood on the floor.
She will literally do this to 15+bags everytime she comes in

she also wears tennis shoes with a long skirt, and smells like she hasnt showered in years

We get this elderly lady that comes into the store and buys discounted concrete bags all the time. We normally sale them for a generous discount if the bag is cut/damaged etc. The other day we caught her in the concrete aisle cutting bags with a knife. One thing I don't understand though is why this old lady needs so much concrete. She has easily bought at least 3 damaged bags every day for 6 years.

Ness
08-11-2011, 03:08 PM
We get this elderly lady that comes into the store and buys discounted concrete bags all the time. We normally sale them for a generous discount if the bag is cut/damaged etc. The other day we caught her in the concrete aisle cutting bags with a knife. One thing I don't understand though is why this old lady needs so much concrete. She has easily bought at least 3 damaged bags every day for 6 years.

What did she say when you caught her?

PackerLegend
08-11-2011, 04:49 PM
We get this elderly lady that comes into the store and buys discounted concrete bags all the time. We normally sale them for a generous discount if the bag is cut/damaged etc. The other day we caught her in the concrete aisle cutting bags with a knife. One thing I don't understand though is why this old lady needs so much concrete. She has easily bought at least 3 damaged bags every day for 6 years.

Serial Killer...

Ness
08-12-2011, 01:29 PM
About to go to work now because I get a call in the morning saying I was supposed to be working...even though my name wasn't on the schedule when I checked it in my usual department, but rather it was only on another part of the schedule where I work 1% of the time. Is it really too much to ask to put all of the locations where I may have to work on one part of the schedule? God I can't wait to quit this piece of **** job.

StickSkills
08-12-2011, 10:29 PM
to cover the dead bodies?

VUBlacknGold
08-12-2011, 10:35 PM
I just recently got hired to work at Lids....its cool actually

StripedWalrus
08-13-2011, 01:04 AM
What did she say when you caught her?

She just spoke a bunch of Russian words and no one understood a word she said. She still comes in to buy more concrete every day...we just watch her now.

Serial Killer...

to cover the dead bodies?

Seriously this is the only answer that would make any sense. Unless she is some kinda Cynthia Plaster Caster with concrete...which if thats the case I am hoping for serial killer.

There is only 1 real upside to retail...the stories. You get to see some of the most interesting people in the world while in retail...you hear every story and every joke used 1 million times. You get to see people come into a Hardware store barefooted, people bring their dogs around poisonous chemicals. There are the people who return things that are clearly stolen but have a story where their grandfather passed away 2 days ago and they were cleaning out his garage and found an unused role of 100ft wire thats almost 200 bucks. Seriously who is going to believe that anyone in their right mind goes through a loved ones garage 2 days after they died and go "I should immediately return this to "enter store name here" rather than grieve." Or those crazy individuals who have a picture of a coupon they got while doing Image search on Google and expect it to be honored where ever they go. "yea sure I will take that 50% off coupon you clearly photoshopped!!!" and then when you don't take it they huff and puff and get on their cellphone, with a line behind them, so they can search for another coupon on the internet that you are going to reject.

Oh, but my most favorite person in the whole wide world is the person that think there is a magical "back" to every store. These are the people that clearly have never worked retail...as they always reply to you after you looked up and down the shelf and in the overhead...."Do you have it in the back?" Now I understand some stores have a "back"...they are far and few between...they are rare but when they have a "back" its usually a receiving department that is a total wreck and there is no order to it. So you look at this person who clearly thinks that there is a magical place where their items are, despite the fact you looked at the computer inventory and have 0 or even 1 or 2 but you know if there are 1 or 2 that there is really only zero because it was stolen by the same guy who's mother died last week and father died the week before and well his sister died the month before that (has been a tough year for that guy, which is why he has had to return 60 circuit breakers, 25 door knobs and 500 ft of copper wire that he has found inside all their garages)...anyhow you even have this swanky super phone thing that lets you check inventory and shipment information and even let you order it right in front of the customer...you show them you don't have any in stock and it will be shipped in a week...still there must be something in the "back" or maybe the shipment is in already....the shipment you just put in yesterday and is no way in...so you have to check anyway. bAHHHHH!

lol retail is great and everyone should work it at least once!

RaiderNation
08-14-2011, 02:41 PM
Made $92 last night in tips delivering pizzas. Have to work 35 hours wife our main driver is going on vacation. Plus I have school starting on wednesday. Should be fun!

niel89
08-14-2011, 05:15 PM
I just recently got hired to work at Lids....its cool actually

I would buy a **** ton of hats probably. I assume that you get a pretty solid discount.

HoopsDemon12
08-14-2011, 05:36 PM
I worked 2 retail jobs, straight wage was brutal. I'm sorry when i was 17 and getting paid min wage... i don't have the energy or desire to deal with being yelled at because we don't have your size!

Commission wasn't bad because you had a reason to care i found. I still don't miss dealing with customers at all!

That is why i chose a career where the people are usually VERY happy to see me.

But seriously waiters have it WAY worse...

DoughBoy
08-14-2011, 05:39 PM
I worked 2 retail jobs, straight wage was brutal. I'm sorry when i was 17 and getting paid min wage... i don't have the energy or desire to deal with being yelled at because we don't have your size!

Commission wasn't bad because you had a reason to care i found. I still don't miss dealing with customers at all!

That is why i chose a career where the people are usually VERY happy to see me. But seriously waiters have it WAY worse...

Prostitution?

HoopsDemon12
08-14-2011, 05:42 PM
I worked 2 retail jobs, straight wage was brutal. I'm sorry when i was 17 and getting paid min wage... i don't have the energy or desire to deal with being yelled at because we don't have your size!

Commission wasn't bad because you had a reason to care i found. I still don't miss dealing with customers at all!

That is why i chose a career where the people are usually VERY happy to see me.

But seriously waiters have it WAY worse...

Prostitution?

Fire Fighter and rescue standby, though.... i'd get paid more than those two jobs combined if i took your suggestion lol

cmarq83
08-14-2011, 08:29 PM
Retail is really ok. I've been working in it for 5 years, and have held other kinds of jobs during that time period, but my retail job was by far the easiest/best. What is far worse was when I worked in a shipping warehouse.

Not only did I need to get up at 5 in the morning in order to get to work for 6 (which was a b**** on Saturdays because I was hungover from drinking the night before, but the building wasn't enclosed so during the winter time in Connecticut it was essentially 0 degrees outside. Not to mention that everything in shipping is now automated, so your supervisors can tell exactly how much work you've been doing, and even if you're working hard there are rediculous production standards that are impossible to meet. Supervisor: "You're only moving 28 handling units an hour when you're supposed to be moving 30!". Not to mention the people who accept packages to ship don't give a f*** about the condition they're in. "I'll just put 1 layer of shrink wrap around 1000 ink cartridges, what's the worst that could happen?". Not to mention if you get into a group of more than 2 people in the break room, somebody freaks out that you're trying to unionize.

I also worked trying to get endowment money for my school by essentially telemarketing people. I could not attempt to count how many times I was told to go f*** myself, or the person told me to fellate them.

VUBlacknGold
08-15-2011, 01:35 AM
I would buy a **** ton of hats probably. I assume that you get a pretty solid discount.

40% off, but its only a certain amount of it you can get a month

TitanHope
08-15-2011, 08:57 PM
I'm starting to really hate my job. I work at a local pizza place where we hand-make pizza and other food. Today, my boss told me to stop actually thinking about what I'm doing, to stop making my pizzas look so nice, and micromanaged the hell out of everything else, all while putting me with a girl who was assigned to work the oven, despite having little experience with it, and girl who is supposedly trained but is slow/doesn't know what she's doing/messes things up.

He'll make remarks like, "If you need to ask me, then I might as well not have you here." That's cool with me. I make minimum wage. You pay me a cent less, and you're breaking the law. And I'm the only employee you have that is willing to shift his schedule around, including school, in order for you to have someone to work the days while the umpteen high school girls you hire 'cause you like to look at them are at school. You're my boss, and during these times, you're also my shift manager. You're really going to go the condescension route because I asked you about the stuff that you yourself started cooking before I clocked in? **** off. I worked for 40 minutes after my scheduled shift today because those two girls couldn't handle the load, and you were out front on the patio with your damn feet put up when you're supposed to be taking the place of a worker and be inside helping. Then you come in here and tell me to hurry up and that I'm slow at everything? Yeah, I'm not the best, and you as the owner have the right to expect the very best, but I swear if he utters the words, "Good job, Thomas. I appreciate ya," I'll probably go into shock.

The ******** thing about this is...it's ******* pizza. You have to go out of your way to be a nazi over pizza making and make this job stressful, and my ego is taking a massive hit to think I'm somehow not competant enough for food service.

TitansCJftw
08-15-2011, 09:17 PM
i dont know where the **** you people have worked at but ive worked retail and waited tables and the notion that waiting is "so" much worse is absurd, its way more money in less hours and is ez to advance, im doin the fine dining ******** now and work 6.5-7 hours a shift(no doubles we only do dinner) and make $20 an hour on a slow/crappy night and $25-$35 or more on a decent night and even more if **** is crazy...?

CJSchneider
08-15-2011, 09:19 PM
Your boss sounds like a total douche-bag.

CashmoneyDrew
08-15-2011, 09:21 PM
I'm starting to really hate my job. I work at a local pizza place where we hand-make pizza and other food. Today, my boss told me to stop actually thinking about what I'm doing, to stop making my pizzas look so nice, and micromanaged the hell out of everything else, all while putting me with a girl who was assigned to work the oven, despite having little experience with it, and girl who is supposedly trained but is slow/doesn't know what she's doing/messes things up.

He'll make remarks like, "If you need to ask me, then I might as well not have you here." That's cool with me. I make minimum wage. You pay me a cent less, and you're breaking the law. And I'm the only employee you have that is willing to shift his schedule around, including school, in order for you to have someone to work the days while the umpteen high school girls you hire 'cause you like to look at them are at school. You're my boss, and during these times, you're also my shift manager. You're really going to go the condescension route because I asked you about the stuff that you yourself started cooking before I clocked in? **** off. I worked for 40 minutes after my scheduled shift today because those two girls couldn't handle the load, and you were out front on the patio with your damn feet put up when you're supposed to be taking the place of a worker and be inside helping. Then you come in here and tell me to hurry up and that I'm slow at everything? Yeah, I'm not the best, and you as the owner have the right to expect the very best, but I swear if he utters the words, "Good job, Thomas. I appreciate ya," I'll probably go into shock.

The ******** thing about this is...it's ******* pizza. You have to go out of your way to be a nazi over pizza making and make this job stressful, and my ego is taking a massive hit to think I'm somehow not competant enough for food service.

I think next time he criticizes you, you need to slam down the pizza you're holding and point to your eyes while yelling, "**** this! Do you see these eyes?!?!?! I could be a model!" And then walk away and toss your hair in the wind while you run your hands through your precious, curly locks.

Ness
08-15-2011, 09:24 PM
I'm starting to really hate my job. I work at a local pizza place where we hand-make pizza and other food. Today, my boss told me to stop actually thinking about what I'm doing, to stop making my pizzas look so nice, and micromanaged the hell out of everything else, all while putting me with a girl who was assigned to work the oven, despite having little experience with it, and girl who is supposedly trained but is slow/doesn't know what she's doing/messes things up.

He'll make remarks like, "If you need to ask me, then I might as well not have you here." That's cool with me. I make minimum wage. You pay me a cent less, and you're breaking the law. And I'm the only employee you have that is willing to shift his schedule around, including school, in order for you to have someone to work the days while the umpteen high school girls you hire 'cause you like to look at them are at school. You're my boss, and during these times, you're also my shift manager. You're really going to go the condescension route because I asked you about the stuff that you yourself started cooking before I clocked in? **** off. I worked for 40 minutes after my scheduled shift today because those two girls couldn't handle the load, and you were out front on the patio with your damn feet put up when you're supposed to be taking the place of a worker and be inside helping. Then you come in here and tell me to hurry up and that I'm slow at everything? Yeah, I'm not the best, and you as the owner have the right to expect the very best, but I swear if he utters the words, "Good job, Thomas. I appreciate ya," I'll probably go into shock.

The ******** thing about this is...it's ******* pizza. You have to go out of your way to be a nazi over pizza making and make this job stressful, and my ego is taking a massive hit to think I'm somehow not competant enough for food service.

You need to quit that job and/or find another one.

TitanHope
08-15-2011, 10:38 PM
He's a gruff, middle-aged, ex-marine that has operated food service restaurants his entire life, and he lacks anything that could be construed as a people-skill. And the thing is, I'm ok with that. I know I'm lucky to have a job and a way to pay for tuition, and I'm perfectly fine with being criticized. I want to know if I'm not doing something right. But it is a constant badgering to the point that I'm becoming hesitant when I'm doing something because I know he'll find some flaw in it. And he'll say things like, "Remember your training. Don't think or ask questions - just do what you're trained to do." Just so you guys know, the girl who trained me was fired two weeks ago because she was terrible at it. I've been there since late March, and it wasn't til the end of last month that they "trained" me to answer phones and take orders. Yes, they required training for that, and if you weren't trained on something, then you best as hell not do it. So a lot of the ways I've been trained are either wrong or he's since changed them.

So he's literally sniping me with criticism because I'm not doing things the proper way, such as setting the cornmeal tray's lid face up instead of face down on our clean prep table, or not stacking dough trays that are set out front in the proper biggest-on-top-to-smallest-on-bottom order. Or the time I called the towels we use to clean "dish wrags" instead of "dish towels," which is the proper term and necessitated correction. "Wrags are cheap," is his reasoning. THEY LEAVE LINT EVERYWHERE! THEY ARE CHEAP! We have nice microfiber towels that work great at cleaning, but we're only supposed to use those to clean the tables and things the customers see. Just insignificant, miniscule things like that, many of which I've never been taught, and he's talking to me like I'm lazy, a dumbass, or ignorant. So while I'm not trained on every little minutia of protocol, I'm still scolded if I stop to think about what the **** I need to do, all the while I'm not supposed to be asking him anything.

I dunno what's going to happen. He's losing two crew leaders, one of which is going out of town for college and the other who is leaving for a different job, and he's losing the best oven worker we have since he's leaving town for school too (he'd be a crew leader if he didn't only work during the summer). Plus, his son used to work, and he was a capable worker too. Not to mention, the trainer was fired too, and while she was a crappy trainer, she know how to do her job. And the day worker, who's been there forever, also moved on to an actual job. That's 6 of our best workers, and he's now having to bumrush to fill the void by hiring high school kids who have absolutely no prior experience at all. Plus, he's having to promote current workers who are still here to crew leader spots, and one of them is the girl who couldn't even work the oven. His prospects are dim.

And trust me, I'm not trying to deny personal responsibility. I do make mistakes, and I deserve the criticism most of the time. And the odd thing is I think he truly cares about his employees, and he's given me a lot of grace and has been patient with me on a few things. I think he's just got a sour, stubborn, and ignorant personality, and that he's not really a douchebag - at least not trying to be one. And I'm thankful for those positive things from him, and I've tried to repay that respect back to him by working my ass of to prove he made a great decision to hire me, but I don't think it's unreasonable to feel like I still retain the right to be treated like an adult rather than a mindless pizza drone.

Oh yeah, and I'm serious about the high school girls thing. We've had girls quit because he likes to put his arm around them and hug them. He plays it off like he's doing a father/daughter type deal and saying he's being supportive, but it's creeping them out. It was one of the first things the ex-trainer said to me when I was interviewed: He prefers girl workers, he's a bit too touchy-feely, and frankly, he doesn't like guy workers.

Ness
08-17-2011, 02:30 AM
I almost assaulted a customer today.

VUBlacknGold
08-17-2011, 02:55 AM
I almost assaulted a customer today.

gone on....

Ness
08-17-2011, 03:41 AM
gone on....

I'm assuming you mean "go on...."

Well there isn't that much to tell. I was helping someone outfit hiking shoes, this guy walks over interrupts my conversation and asks for a shoe horn. I told him I'd get it for him in a second, he then attempts to proceed to the back room that clearly has a sign that says "Employee Area" on it. I stop what I'm doing because this asshole (guy is like 50 by the way) can't wait two seconds. I get him the shoe horn. After I'm done helping the person I was first assisting, I go over and try to help the gentlemen.

I can already tell by the start of the conversation this guy is an asshole and he's going to highly question or doubt whatever I tell him (why do people even ask questions if they feel like they are being deceived highly). I tell him some information he wants to know which I have to say several times again because he either doubts it or seems like he's trying to catch me in some sort of lie...and asks me if I even "hike". I say "yes". A brief moment pauses that is pretty much a staredown and he looks me up an down in a doubting fashion. And that moment is the time when I practically snapped and thought about starting something that probably would have cost me my job (although I would find out later other workers around me who had helped him previously find him obnoxious). I already pictured myself assaulting the person.

Basically I just put up with it, helped him and someone else. Although in retrospect I'd like to see the scenario where I did start some ****. Unfortunately I'm a really nice person and that can get in the way of things like this sometimes. That is one thing I regret about my persona. Not saying I want to be mean, but I do need to cut out being so nice all the time. I think my company would have had my back too because even though I had retail, this store is one of the better facilities to work and the staff does had a good chemistry going on.

StripedWalrus
08-17-2011, 12:38 PM
I'm assuming you mean "go on...."

Well there isn't that much to tell. I was helping someone outfit hiking shoes, this guy walks over interrupts my conversation and asks for a shoe horn. I told him I'd get it for him in a second, he then attempts to proceed to the back room that clearly has a sign that says "Employee Area" on it. I stop what I'm doing because this asshole (guy is like 50 by the way) can't wait two seconds. I get him the shoe horn. After I'm done helping the person I was first assisting, I go over and try to help the gentlemen.

I can already tell by the start of the conversation this guy is an asshole and he's going to highly question or doubt whatever I tell him (why do people even ask questions if they feel like they are being deceived highly). I tell him some information he wants to know which I have to say several times again because he either doubts it or seems like he's trying to catch me in some sort of lie...and asks me if I even "hike". I say "yes". A brief moment pauses that is pretty much a staredown and he looks me up an down in a doubting fashion. And that moment is the time when I practically snapped and thought about starting something that probably would have cost me my job (although I would find out later other workers around me who had helped him previously find him obnoxious). I already pictured myself assaulting the person.

Basically I just put up with it, helped him and someone else. Although in retrospect I'd like to see the scenario where I did start some ****. Unfortunately I'm a really nice person and that can get in the way of things like this sometimes. That is one thing I regret about my persona. Not saying I want to be mean, but I do need to cut out being so nice all the time. I think my company would have had my back too because even though I had retail, this store is one of the better facilities to work and the staff does had a good chemistry going on.

Similar happened to me with some ***** lady. Was at the services desk using a computer to help find a product for a customer at another store(we dont carry it), and this woman walks up and begins asking me questions. I turned to her and told her it would be just a moment. She made a noise and crossed her arms. I finished up with my one customer and turned to her. She made a pissed off noise and then began to complain but finally asked her question about an air condition unit. I told her that we don't carry Central Air units in our store and she yelled "Thats not what I asked" She then asked again "Where can I find the section with the Central Air Units?" Once again I replied "We do not carry them in the store but..." "THATS NOT WHAT I ASKED!"

"mam, we do not carry them in the store but you can call this number XXX-XXX-XXXX and you can order through them"

One more time she screamed "thats not what I asked" and stormed out.

soybean
08-17-2011, 01:34 PM
My friend was working at Inn-and-out when this old person comes up and goes, "hi, I would like a Cheeseburger without cheese or lettuce" My friend responds "so... you want a hamburger?" Customer angrily responds "NO! I WANT A CHEESEBURGER WITH NO CHEESE AND NO LETTUCE!"

Damix
08-17-2011, 01:40 PM
While working with crazy people in retail and sales jobs does suck, most contractors here will agree with me that having a bad client sucks even worse.

Ness
08-17-2011, 04:13 PM
Similar happened to me with some ***** lady. Was at the services desk using a computer to help find a product for a customer at another store(we dont carry it), and this woman walks up and begins asking me questions. I turned to her and told her it would be just a moment. She made a noise and crossed her arms. I finished up with my one customer and turned to her. She made a pissed off noise and then began to complain but finally asked her question about an air condition unit. I told her that we don't carry Central Air units in our store and she yelled "Thats not what I asked" She then asked again "Where can I find the section with the Central Air Units?" Once again I replied "We do not carry them in the store but..." "THATS NOT WHAT I ASKED!"

"mam, we do not carry them in the store but you can call this number XXX-XXX-XXXX and you can order through them"

One more time she screamed "thats not what I asked" and stormed out.
Sometimes if I get those kind of responses, I try to make the person look like a dumbass. In your case I probably would have said something along the lines of:

"Miss, if we don't have Central Air units in our store, how can I direct you to a section with them?"

And then watch them try and put 2 and 2 together and see what their response is. Really, it's like pulling up a front row seat to see a magician perform an amazing trick.

Oh and another good thing to do is when someone is complaining about God knows what, and it really is irrelevant to the service and they go off on a tirade about the company and how they don't like the service or how it doesn't appeal to them, you can simply respond by saying:

"Are you finished?" Love that one.

TitanHope
08-17-2011, 08:20 PM
I'm starting to really hate my job. I work at a local pizza place where we hand-make pizza and other food. Today, my boss told me to stop actually thinking about what I'm doing, to stop making my pizzas look so nice, and micromanaged the hell out of everything else, all while putting me with a girl who was assigned to work the oven, despite having little experience with it, and girl who is supposedly trained but is slow/doesn't know what she's doing/messes things up.

I found out today that this girl quit because of that night. Apparently, she started crying after I left, and the other girl was getting emotional as well.

*le sigh*

CashmoneyDrew
08-17-2011, 08:48 PM
You're on a sinking ship sir. It's time to loot all the pizza dough and pepperonis you can and bounce out that *****. Oh, and don't forget the Parmesan.

DoughBoy
08-17-2011, 09:23 PM
All these stories are oh so familiar. I had a customer complain to me about a chip on a lamp she wanted to buy... and then she said I should be more vigilant of my department
It was already on the damaged goods shelf.
-_-


I swear I never knew people could be so stupid until I saw it first hand.

M.O.T.H.
08-18-2011, 06:25 AM
I need to get a job soon enough to keep me busy before going back to school in the Winter/Spring season. But god, I am so done with retail and factory work. Cant stand either.

RaiderNation
08-23-2011, 01:40 PM
So after working 35 hours last week, I came out to a total of making $280 in tips plus I will have a significant ammount more on the next paycheck than I usually do. But now I get to work 18 hours this week which is a lot more manageable.

Brent
08-23-2011, 06:15 PM
While working with crazy people in retail and sales jobs does suck, most contractors here will agree with me that having a bad client sucks even worse.
I assume that is similar to dealing with idiot parents.

yo123
08-23-2011, 06:17 PM
I need to get a job soon enough to keep me busy before going back to school in the Winter/Spring season. But god, I am so done with retail and factory work. Cant stand either.


I wish there was an option outside of those two or food service for a college student. Last day of factory work tomorrow and can't ******* wait to be done. Decent money but it is ******* hell.

drowe
08-26-2011, 11:15 AM
so...a few years ago, we were shopping for cribs for our soon-to-be-born baby. We went everywhere looking for a specific wood finish to match the room. the only place we had success was wal-mart. but, the floor model was out of stock. so, they ordered it for us.

we get the call that it's in-store and all we have to do is go to the service area. So, I do...and, I was wearing a royal blue polo shirt at the time. I go back there, and nobody is behind the desk. So, I lean against the desk and wait.

So, as I'm standing all alone by the customer service desk, this dude storms up to me and starts screaming "i've been waiting by the damn grills for 30 minutes and nobody has helped me!!!" I thought he was just complaining, customer to customer. So, I looked at him, nodded my head and said "well, that sucks" and continued to lazily lean against the desk.

The dude just stared at me for a minute, then stormed off. I immediately realized that he thought he was complaining to a manager. i found it hilarious. the manager that eventually helped me did not find it as funny.